Privacy Policy

1. Introduction

Welcome to Chakra Glassworks Pvt Ltd ("Company", "we", "our", "us"). We value your privacy and are committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases.

2. Information We Collect

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details.

• Non-Personal Information: IP address, browser type, pages visited, and cookies.

3. How We Use Your Information

• To process and fulfill orders.

• To provide customer support and respond to inquiries.

• To improve website functionality and personalize user experience.

• To comply with legal and regulatory requirements.

• To send marketing and promotional materials (only with explicit consent).

4. Data Protection & Security

We implement stringent security measures to protect your personal data from unauthorized access and misuse in accordance with the DPDP Act.

5. Your Rights

Under the DPDP Act, you have the right to:

• Access, update, or delete your personal data.

• Withdraw consent for data collection.

• Raise grievances related to data misuse. For requests, contact us at [contact@bnroglass.com].